Privacy policy
Date of original document
5 February 2022
Original document author
Ed Sellwood
Approved by
VIY Board
Next review date
August 2024


This policy states how we, VIY, collect, handle and process data when you visit our website. It lists the types of information that we collect, how we collect it, who we share it with and how we store it. It also states your data protection rights and the complaints procedure.

If you are an employee, contractor or otherwise engaged in work for us or applying to work for us, a separate privacy notice applies to you instead.

The personal information that we collect from the VIY website

We currently collect and process the following information:

  • Full name
  • Email address
  • Telephone number
  • Age
  • Employment status
  • Location

How we collect the personal information, why we have it and who we share it with

The personal information that we collect, receive and process is provided to us with consent by you as individuals through our contact forms. We collect the data listed above from our website to be able to contact those who share their information with us for the purposes of volunteering with us, working with us, nominating a project for us to consider in our operational pipeline, making contact with VIY or generally wishing to hear more about VIY. We collect this data when you:

  • Sign up to our mailing list
  • Register your interest to become a Trade Mentor
  • Register interest as, or on behalf of, a young person or youth organisation looking for opportunities to volunteer with us
  • Register interest as a company or organisation looking to partner with us
  • Nominate a project for consideration for future work
  • Complete the contact form on our Contact page

We do not share this information with anyone outside of the VIY organisation, without prior consent from the individual.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting
(b) We have a contractual obligation
(c) We have a legitimate interest

We collect this information so we can contact you regarding your interest in VIY and our activities for the reasons listed above, demonstrated by the act of voluntarily sharing your personal data with us.

How we store personal information

All the personal information shared through our website with user consent is stored securely on password-protected user accounts by VIY. We store data for three years, after which time personal data is pseudonymised. Then, after six years, personal data is anonymised.


In common with most websites, also uses “cookies”. Please ensure you have read and understood this policy before continuing to use our website. If you have any questions about our use of cookies, you can contact us at

Your data protection rights

Under data protection law, you have rights including:

Your right of access
You have the right to ask us for copies of your personal information.

Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing
You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please write to us at if you wish to make a request.

How to raise concerns

If you have any concerns about our use of your personal information, you can make a complaint to us at
You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address is:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

ICO website:

Acceptance of the terms in this privacy policy

By using this site, you signify consent to the arrangements outlined in this policy and our terms of use. If you do not agree with these policies, please do not use our site. We reserve the right, at our discretion, to change, add or remove portions of this policy at any time. Your continued use of this website following changes to this policy means you accept the changes we make.